Service Center

Global Support · Local Experts - Your Reliable Partner

Global Support, Local Expertise - Your Trusted Partner

Customer Initiation

End users contact authorized dealers in their country via phone/email

Localized Response

Dealer technical team conducts preliminary diagnosis and on-site support

Manufacturer Integration

Complex issues are escalated directly to Qingdao Tianchen Jiachuang Technical Center by dealers

Closed-loop Service

Solutions are quickly implemented through the dealer network

24 H

24-hour hotline online

36 H

36-hour issue resolution

Tianchen Jiachuang

Contact Information

E-mail: tcjc@jootoon.cn
Phone:400 0532 998

Guangzhou Headquarters Address: 12th Floor, Room 1211, Baiyun Electric Building, No. 9 Minying Science and Technology Park Road, No. 1633 Beitai Road, Baiyun District, Guangzhou

Qingdao Factory Address: No. 2111 Chaoyangshan Road, Yinzhu Street, Huangdao District, Qingdao Tianchen Jiachuang